Product Warranty Policy

THESE STANDARD TERMS AND CONDITIONS SHALL APPLY TO ALL PURCHASE ORDERS FROM AND AFTER Nov. 2007, PURCHASES SUBJECT TO SIGNED DISTRIBUTOR AGREEMENT BETWEEN PRISM OUTBACK LIGHTING CO,LTD AND THE PURCHASER EXCLUDED.
LED Bay Lights
Including LED high bay lights and LED low bay lights, are warranted for 2 years dated from purchase(Up to 5 years).
LED Wallwashers | Projectors
All kinds of LED Wall Washers are warranted for 2 year dated from purchase.

LED Pixel Light, LED Flood light, Highbay..
Driver | Control System
Including RGB Controllers, Dimmers, DMX Decoders and Power Supplies are warranted for 2 years dated from purchase.

OEM/ODM custom designed products,are warranted for one year dated from purchase or subject to specified agreement statement. Related accessories and software are not included in this warranty policy.The products shall be under usage of normal condition or as recommended in the manual. Updated Dec. 29, 2009.
Normal brightness loss:
LED birghtness will loss during working and depend on working temperature, humidity and voltage conditions etc... The belowing is we tested actually for your referrence.Brightness loss less than 15% after one year ;Brightness loss less than 10% after two year;Brightness loss less than 8% after three year;Brightness loss less than 5% within 1000 hours during any period.

We assure that 70% brightness output was maintained for all products working under indictaed working conditions after 3years.